Skills:
*Project Management: Advanced Professional
*Sketchup 3D Modeling & Concept Plan Layout: Expert
*Heliport - Vertiport Permitting and Design: Advanced
*Indoor Horticulture Grower: Advanced
*Music Engineer: Intermediate
*Microsoft Office - Google Suite: Advanced
*User Experience (UX): Intermediate
Experience:
Site Operations + Project Management, Growers House, December 2021 - Present
*Earned the Google “Trusted Store” badge for our main website
*Improved growershouse.com SEO score to A- from B-
*Project Information Software with Monday.com. Improving project success by 30%
*Launched quality check protocols for Standard Operating Procedure
*Launched AI blog content creation. Increasing blogs by 90%
*Launched Python script to aid in SEO keyword updates
*Captured pricing and website anomalies missed by previous teams. Improving price benchmark by 50%
Customer Sales Representative, Growers House, April 2019 - December 2021
*Established a Customer Management system on the website via a widget. Improving customer satisfaction by 60%
*Tested remote work 3-6 months as contingency before the pandemic
*Tested cross-department Customer Management System
Professional Project Manager, Independent Contractor, April 2019 - Present
*Founded company and started projects out of state
*Project Management Certification in Agile methodologies with Project Management Institute with 90% in testing
*Helped establish a second side hustle eCommerce company with $50K profit in the first year
*Helped designed a multi-million-dollar heliport
Assistant Project Manager, Heliport Consultants, February 2013 - April 2019
*Adopted Sketchup 3D modeling tool for aerospace analysis, City, State Division of Aeronautics and FAA approval improving time to deign by 30%
*Advised owner on appearance with Keeping Up with the Kardashians episode 13 appearance increasing site traffic and brand awareness by 1,000%
*Helped with Concept Design and City, State, and Federal permitting of a multi-million-dollar heliport for service and firefighting
*Analyzed the airspace of various high profile high-rise buildings in Los Angeles
*Helped negotiate with the city to re-establish an abandoned heliport for a touring company avoiding $50,000 - $100,000 is fees and time to establish it as a new heliport
*Contributed 3D Concept Design illustrations for inclusion into the Los Angeles County Fire Department Emergency Helicopter Landing Facility fire code
*Participated in NASA/eVTOL Urban Committees as proxy for the owner and helped research for Uber Elevate’s white paper
Certifications:
*Project Management Professional (PMP) in agile methodologies, Project Management Institute (PMI), 2021
*Google Certificate in Foundations of User Experience (UX) Design, Coursera University, 2021
*Google Certificate in Start the UX Design Process: Empathize, Define, and Ideate, Coursera University, 2021
*Google IT Support Professional Certificate Specialization in The Bits and Bytes of Computer Networking, Technical Support Fundamentals, Operating Systems, Coursera University, 2018
*Project Management Professional Certificate in Project Management Principles and Practices, University of California Irvine, 2018
*Project Management Professional Certificate in Project Management Principles and Practices, University of California Irvine, 2018
Projects:
*Growers House Website, successfully optimized growershouse.com through keyword research and analysis, technical SEO improvements, and ongoing monitoring, resulting in increased organic traffic and search engine rankings, 2022.
*RSI Heliport, as a skilled project manager, I successfully oversaw the development and launch of the 7 Helispot private heliport for RSI, ensuring regulatory compliance, safety protocols, and efficient operation for both rotorcraft service and firefighting operations, 2019.
